Case Management

Case Managers, VA Social Workers, and the NYS Department of Labor work together to coordinate services on behalf of Veterans and their families in the areas of housing assistance, health care, and employment to assure the appropriate information is provided to individuals in an effort to coordinate the delivery of direct services to clients and their families.

Referrals to Legal Assistance

Referrals made to Legal Aid on behalf of Veterans by Case Managers can help to expedite assistance on legal matters.

Referrals to V.A. Benefits

VA Representation is available at the Center on a weekly basis. VA Social Workers can enroll all qualifying Veterans in healthcare services through the VA and help them to access many other services which they may be eligible for.

Food Pantry

Open during regular business hours, Monday thru Saturday to all Veterans.

Donation Room

Furniture, clothing, medical equipment and household items are available to Veterans and their families. Open during regular business hours, Monday thru Saturday.

Free Internet Access

Free internet access from within our facilities.

Thrift Store

A thrift store operated by the Parkway Senior Center (PSC) of Utica, is now open. Profits from the thrift store are shared between the CNYVOC and the PSC.


A wheelchair accessible van is available to transport Veterans to and from the Rome VA Clinic and Syracuse VA Hospital.


SSVF is a housing first program in which the main priority is placing homeless Veteran's in housing. Other services include case management, assistance with VA benefits, employment, legal aid, and supportive services.


Mr. Vincent Scalise

Founder/Executive Director

Jennifer Martin
Program Manager
726 Washington Street
Utica, NY 13502
Phone (315) 765-0975
Fax: (315) 316-0058


Christopher Schultz

Case Manager


Intake Coordinator/Case Manager

Kari Johnson


In Watertown:

Christine Shimanek and Meagan Meekma
Case Managers
210 Franklin ST
Watertown, NY 13601
Phone: (315) 939-4535
Fax: (315) 681-4590